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Delete your AttraVision account

You can delete your account and your data at any time, without having to explain why. The fastest way is in the app itself; if you no longer have access to it, you can ask by email.

This is a courtesy translation. The original Portuguese version is the official one and prevails in case of any discrepancy. Read the Portuguese version

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In the app

  1. Open AttraVision and sign in to the account you want to delete.
  2. Go to Profile → Settings.
  3. At the bottom of the screen, tap Delete account and data and confirm with Delete everything.
  4. If you signed in with Apple, the app asks Apple for a confirmation: that's how AttraVision's access to your Sign in with Apple login is revoked.

Deletion is permanent and happens right away: there's no “trash” and no way to undo it. Your voice recordings exist only on the device: deleting the app removes them.

No access to the app? By email

Email contato@attravision.com with the subject “Delete account”, from the email address of the account you want to delete. You don't need to give a reason.

  • If you signed in with Apple and chose Hide My Email, send it from your Apple Account email and mention that in your message.
  • If the request comes from a different address, we'll ask for an extra confirmation before deleting anything — it's a protection so that no one can delete your account in your place.
  • We never ask for passwords, verification codes or card details.

We'll reply to confirm we received your request and let you know by email once the deletion is complete.

What gets deleted

When you delete your account, we remove from our servers:

  • your account and sign-in (email, Apple or Google);
  • your profile: name, email, photo and preferences;
  • your boards, dreams, “Describe my vision” text, next steps and proof vault;
  • your rituals, streak and gratitude journal;
  • the photos and covers kept in your account's storage;
  • access to your Sign in with Apple login, which is revoked.

On the device where you deleted the account, the app also clears the data it kept locally. The affirmation recorded in your voice never leaves the device; it's gone for good when you delete the app.

What may be kept

Some records don't depend only on us or must be kept by law, for the minimum time required:

  • Purchases and subscriptions: Apple, Google and RevenueCat (which manages subscriptions for us) keep the purchase history under their own rules, and we keep tax records for the periods required by law.
  • App access logs (date, time and IP address): kept for 6 months, as required by Brazil's Internet Civil Rights Framework (Law No. 12,965/2014, art. 15), and deleted afterwards.
  • Backups: the database has automatic backups, which are overwritten within [confirmar: 7 dias]. Until then, deleted data may exist in those copies, unused.
  • Usage data and error reports: they don't include the content you created and are deleted at the end of the retention period described in the Privacy Policy. If you'd like them deleted sooner, ask by email.

The website's waitlist is separate from your app account. To leave it, email contato@attravision.com with the subject “Leave the list”.

Subscription

Deleting your account does not cancel your subscription. Apple or Google handles billing, so cancel in the store before deleting your account — otherwise it will keep renewing.

The step-by-step guide for iPhone and Android is in Support → Cancel your subscription.

Timelines

  • In the app: immediate.
  • By email: up to 30 days from your request (usually much sooner). If we need to confirm your identity, the period starts from that confirmation.

Questions? Email contato@attravision.com or read the Privacy Policy.